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Social Media Study, Customer Care Benchmarking


The news as of the first coffee this morning, and the music is The Marshall Tucker Band's first album, cleverly titled The Marshall Tucker Band. It appears we have a law 'n' survey theme going today, so let's get to...
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GUI Clients for Amazon S3 Storage & CloudFront


Amazon S3 is an inexpensive cloud storage service that you may use for online backup as well as for hosting static resources of your website like web images, Flash video, audio files, etc. Amazon built the service primarily for web developers and...
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VoiceScreener Can Help Reduce Time to Hire


VoiceScreener can help HR professionals significantly speed up their phone screen process. It can also give you the opportunity to interview more people as part of the process. What's the cost? It is free during the private beta! Sign up using the...
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Product Management by Committee?


I came across an interesting blog post entitled ďProduct management by committee. How sustainable is it?ď. The topic is a very good one as many early stage technology companies are founded and launched without a dedicated Product Management...
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It's Performance Review Season Again


Itís that time of year when many businesses start doing their employee performance reviews. There was an interesting study done by the Society for Human Resource Management (SHRM) and the Ethics Resource Centre (ERC). Only 23% of HR professionals...
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Single Question Interview: Matt Jones


So, itís funny that Brandon just posted about how much he loves the Dopplr Annual Report, because, unknown to him, I had already emailed Matt Jones to ask about it. I thought it would make a good Single Question Interview, a new, and perhaps...
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