Measuring employee performance?
Recently I was asked if time and results were the only things you could use to measure employee performance. Here's a snippet of my response.
The most important thing to remember when measuring performance is that you are trying to measure the things that make the most difference (not just the things that can be measured). The problem is that many of the things that make the most difference are not easily quantifiable.
Customer Experience Index Scoring
Continuing with the 4th in a series (#1) (#2) (#3) discussing Customer Experience Indexing (CEI) as a way to measure, plan and act on customer feedback. Again, thanks to those who have offered comments and questions so...
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Technorati ad networks displays detailed information about the performance of ad units on different sites so it becomes easy for advertisers to shortlist sites for their campaigns. Technorati Engage, the self-service ad network for bloggers is now...
Read more about Technorati Ad Network for Blogs is Live...Identify Country Flags by their Appearance or Colo
Flag Identifier is an online search tool for quickly identifying flags based on their color, shape, or the design pattern...
Read more about Identify Country Flags by their Appearance or Color...Sequoia Capital Meeting
There's a lot of talk today about a meeting held earlier this week at Sequoia Capital, Appirio's lead backer, with the CEOs of their portfolio companies. The headlines grab your attention: Sequoia has emergency meeting, Sequoia sounds the alarm, ...
Read more about Sequoia Capital Meeting...Out with the old, in with the YES WE CAN!
The web world is watching the transition of power from the old administration to the new Obama team with keen interest. Already we’ve seen the switch between the previous version of whitehouse.gov to the new version....
Read more about Out with the old, in with the YES WE CAN!...Six tips to surviving CRM design hell...
Having spent the past six weeks in CRM design hell, I thought I’d share some tips on surviving the process while it was freshly seared on my memory. Trust me, CRM design work, rather like a prolonged course of dental treatment, isn’t the most fun...
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