Search Content


Content Categories



Choosing the location for your employee performance review

In real estate the catch phrase is location, location, location. This is also true for your employee performance review.

One of the first things you need to consider is the location where you will be holding your review. Performance reviews need to be held somewhere where your conversation will not be overheard by other team members. You also need to have somewhere where other team members can't peer into the room to "watch how it is going".

Effective reviews can't be held over your front counter if customers are likely to walk in, out in the tea room if other team members are around or even outside standing in the parking lot. You need a location where you can sit down together and discuss in a safe, quiet and calm environment the employee's performance.

In many businesses this will mean that the local coffee shop becomes your performance review office - as you may not have enough privacy within your workplace.

If this is your situation, try and pick a time either when the coffee shop just opens or is about 2 hours from closing rather than in the busiest time of the day. You want to be able to hear each other and not be bumped by other people!

In terms of seating, if you are worried at all about how your employee may react (they may burst into tears for example) seat them in a way that their privacy and dignity is retained. This may mean they face away from other people or you sit in a booth rather than a central table.

Meeting over a coffee will also help break the ice between you both as you both have something to do if emotions run high (drink your coffee, organise a water etc).

One last word - if you host the
employee performance review off site you get to pick up the tab for the coffee!

Until next time

Ingrid

Related Social CRMs Articles

On Demand CRM Software - Right Now


RightNow© delivers on demand CRM software and services that create the best possible experience for your customers while reducing costs—through email, live chat, web self-service, phone, and more....

Read more about On Demand CRM Software - Right Now...

Serious logistical expertise


I’m about to head to Dreamforce, Salesforce’s annual user conference. Last year it was 5,000 people. This year could be as many as 10,000. It’s a big conference with tons of logistics. But check out what the Obama campaign pulled off yesterday....

Read more about Serious logistical expertise...