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CRM Implementation

CRM implementation offers comprehensive resources for those preparing for CRM deployment or those in the process of implementing CRM. If you're preparing for an implementation, learn the advantages and disadvantages of CRM technology options and read valuable expert advice to help you formulate a CRM implementation plan, including performing a systems audit. Learn best practices for integration between CRM and ERP or CRM integration for legacy systems.  Read news, white papers and case studies of successful CRM application implementations and how to get the most from CRM.

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A Sneak Peek at Winter '09


At salesforce.com, we have been working very hard on developing Salesforce Winter '09 for its release in October. Winter '09 will be salesforce.com's third release this year and also marks our 27th release in less than 10 years, something we are...

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Single Question Interview: David Merrill of Tacola


If you’re not familiar with Siftables, watch the TED Talk. Peter Merholz: At TED, you demonstrated Siftables, small “smart” blocks that can interact with one another in interesting ways. What opportunities does Siftables provide in overcoming...

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